Privacy Policy
How we protect and handle your personal information
At ProClimb Solutions, we are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect the following information when you interact with our website or services:
- Name
- Email address
- Phone number
- Company or building name
- Property location
- Service request details
This information may be collected through:
- Contact forms
- Quote requests
- Email communications
- Phone conversations
- Website analytics
How We Use Your Information
We collect personal information to:
- Respond to enquiries and quote requests
- Provide rope access services
- Improve our website and services
- Communicate with clients regarding projects
- Meet legal and regulatory requirements
We will not sell or rent your personal information to third parties.
Third-Party Services
Our website may use trusted third-party tools such as:
- Website analytics
- Hosting services
- Email systems
These providers may collect anonymous data for performance and security purposes.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To do so, contact us at:
Email: [email protected]
Phone: 0426 920 301
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices.
Last Updated: January 2025
For questions about this Privacy Policy, please contact us at [email protected]